Testko Company Policies

Quality Policy

1. Customer Focus & Feedback

  • - Align with the client on requirements and indicators
  • - Communicate regularly with the customer about quality performance
  • - Responding quickly to customer's concerns and ideas
  • - Focus on increasing customer satisfaction
  • - Meet applicable requirements

2. Leadership & Management

  • - Supporting staff who identify quality issues
  • - Maintaining an open environment
  • - To provide the resources needed for the quality management system
  • - Taking responsibility for ensuring the effectiveness of the quality management system
  • - To encourage the use of the process approach and risk-based thinking

3. Processes & Procedures

  • - Implementing effective procedures, processes and training
  • - Commitment to processes integrated with culture
  • - Improving procedures in a timely manner
  • - To support giving feedback to improve processes
  • - Continuously improve the quality management system

4. Monitoring & Communication

  • - Investigating and reporting problems decisively
  • - Solving problems in a timely manner
  • - Checking quality indicators
  • - Sharing experiences and best practices for institutionalization

5. Knowledge & Sustainability

  • - Protecting and maintaining corporate information
  • - Maintaining the corporate culture
  • - Identify risks and opportunities that may affect the quality management system
  • - To promote competence and career development
 

Information Catalog

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